Privacy Policy
Kochi Navi, collects and uses your personal information in accordance with this Privacy Policy. For information on how we use cookies on our website, please refer to our Cookie Policy.
Personal Information Controller
Niyodo Blue LLC. (仁淀ブルー合同会社)
Address: 3080-2 Yokobatake-Kita, Ochi-cho, Takaoka-gun, KOCHI, 781-1315, Japan
Niyodo Blue LLC. ( external link ) is the operator of Kochi Navi.
Collection of Personal Information
Kochi Navi may collect personal information from you in the following cases:
- When you contact us
- When you apply for a service directly
- When you apply for a service from an external reservation site
- When we need to confirm information for the provision of a service
- When you participate in a tourism experience, tour, event, or monitor
- When we share data such as photos or videos
- When you request a special service
- When you have a refund
- When you view our website
- When you follow or like our SNS accounts
- When you use our stores
- When you respond to a survey
- When we are commissioned by a third party or collaborate with a third party
Google Forms
Kochi Navi uses Google Forms as a form for applying for various services. Personal information entered in Google Forms will be stored on Google’s servers. Please refer to Google’s terms of service and privacy policy for use.Google Terms of Service
Google terms of service: https://policies.google.com/terms
Google privacy policy: https://policies.google.com/privacy
Collected Personal Information
The personal information collected by Kochi Navi is as follows:
- IP address
- Name
- Address
- Email address
- Phone number
- Date of birth
- Gender
- Health-related information (e.g., food allergies, information required for equipment rental, information about medical history or physical disabilities, and other information that needs to be confirmed for safety purposes in providing a service)
- Images, videos, and audio data
- Payment-related information such as credit cards
- Names and dates of birth of your children, family, or companions
- Information about purchased products and services
- Information disclosed by you during your use of the service
- Information about your itinerary, tour group, or activity
- Information registered when you apply for a service from an external reservation site
- Information that is publicly accessible on your SNS accounts
- Inquiries, opinions, and requests
- Other information necessary to provide the service you wish
If you provide personal information of someone other than yourself, you hereby grant permission to use such information in accordance with this policy.
Purpose of Use of Personal Information
Kochi Navi uses your personal information for the following purposes:
- Responding to inquiries
- Providing products or services
- Contacting customers
- Various payment, billing, and refund procedures
- Arrangements for service provision (outsourcing to third parties, collaboration with business partners, communication with transportation and accommodation facilities, tourist facilities, etc.)
- Subscribing to insurance
- Providing benefits
- Managing application information
- Other related responses
- Requesting surveys and monitoring
- Providing information on products, services, events, campaigns, etc.
- Performing entrusted tasks
- Promotional activities
- Recruitment activities
- Crime prevention (in-store security cameras)
- Prevention of spam activities on contact and reservation forms
- Monitoring for unauthorized access to the site
- Identification of causes and recovery when server issues occur
- Statistical analysis of usage trends in various services
- Development of new products or services
- Other purposes for which individual consent has been obtained
If personal information is to be used for purposes other than those mentioned above, it will be used with the customer’s prior consent.
Provision of Personal Information to Third Parties
Kochi Navi will not provide your personal information to third parties except in the following cases:
- With your consent.
- When it is necessary to provide information to contractors, business partners, or transportation, accommodation, and tourist facilities that you use for the purpose of achieving the purpose of use.
- When it is required by law.
- When it is necessary for the protection of life, body, or property of a person, and it is difficult to obtain the consent of the person.
- When it is particularly necessary for the promotion of public health or the healthy development of children, and it is difficult to obtain the consent of the person.
- When it is necessary for the cooperation of national or local public entities or their commissioned persons in the performance of tasks prescribed by law, and it is difficult to obtain the consent of the person.
- When providing information in connection with a merger or other corporate succession.
Management of Personal Information
Kochi Navi appropriately and carefully manages the personal information received from customers to prevent external leakage, loss, destruction, tampering, unauthorized access, etc. If personal information is no longer needed, efforts will be made to promptly delete such information.
Links to External Websites
This website includes links to external websites. We are not responsible for the handling of personal information by organizations or individuals that are not managed or operated by Niyodo Blue LLC. Please check the privacy policies of the organizations or individuals that are linked to.
Inquiries
If you would like to request disclosure, notification of the purpose of use, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or disclosure of the record of provision to third parties of your personal information, please send an email or a letter to the address below.
Kochi Navi
Address: 3-18, 1-chome, Harimaya-cho, Kochi City, KOCHI, 780-0822, Japan
Email: info-kochinavi@kigokoro.cafe
In response to your inquiry, we may ask you to verify your identity, prepare the necessary documents, or pay the necessary expenses. If we are unable to respond to all or part of your request, we will explain the reason.
Revision of This Privacy Policy
Kochi Navi will review this Privacy Policy from time to time and revise it as necessary. The revised privacy policy will be posted on this website.